One of the perks of our job is that we are privy to the inner workings of many a successful organization – ranging from the established market leaders to the upcoming startups. In conversations with[...]

It was 10:00 in the evening and another day on the job. All the guests were dancing and relishing the best of the cocktails. I was behind the bar with some fellow bartenders and was surrounded by[...]

How to improve The old adage goes “the customer is always right.” While this is still true, we must update the sentiment to stay current with the ever-changing business world. “The customer is always[...]